Short Code

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Short Codes are one of the most powerful facilities within IP Office. As well as being used by analog telephones to invoke terminal features, Short Codes allow for dialed number translation. For example, the creation of speed dial numbers, call baring and alternate carrier selection. Short Codes can be configured at user, System and Least Cost Route levels.

For clients who want a low-cost solution for a single SMS product offering instantly activated short codes and the expectation of low to moderate message volumes, a shared short code is perfect. With these short codes, you share a short code number with other customers and use keywords to direct messages to your particular application. If you're looking for a low-cost solution, a shared shortcode is the most cost efficient route. However, you must be aware that because it is shared there is always the risk that the shortcode could be suspended if any one of its users violates the mobile network’s Acceptable Use policies. We try to solve this by performing pre-sales diligence on all clients, but you must be aware of the very small risk of loss of service. If this is of concern, and you require complete reliability of service, we would recommend a dedicated code. With a shared code, you share the short code with a chosen tariff rate. If you choose ‘NEWS’, for instance, as your keyword, all messages sent to the code that start with ‘NEWS’ are directed to your application or service.

Features:

  • Speed Dialing: Short Codes can be used to create Speed Dials for system wide or individual use.
  • Shared Short Codes: With these short codes, you share a short code number with other customers and use keywords to direct messages to your particular application.
  • Chosen Tarif Rate: With a shared code, you share the short code with a chosen tariff rate. If you choose ‘NEWS’, for instance, as your keyword, all messages sent to the code that start with ‘NEWS’ are directed to your application or service.